Server and network management
Find the work. Plan the change. Deliver with control.
RealmHelm collects the configuration, history, usage, health, lifecycle and security data for every server and network device you manage. Your team plans each change and approves it in the browser. You can also connect your own AI agent to look things up and draft plans.
For MSPs and internal IT teams.
RealmHelm / Dashboard
What it does
Everything you manage, in one place
Servers, switches, firewalls and the rest of your network, in one browser interface.
Know what you have and when support ends
Bring in devices from the tools you already use and from network scans. RealmHelm keeps one clean record per device, including its warranty and end of support.
Back up configurations and see what changed
Back up every configuration and see exactly what changed between versions. Plan changes and firmware upgrades with checks, and roll back where the platform supports it.
Check every device against your own rules
Turn your standards into rules and check every device against them. Track exceptions, and fix what fails through the same approval as any other change.
Find the devices that need a fix
Match what you run against the NetPrecedent vulnerability feed, including what attackers are exploiting now. Findings are grouped by fix and ranked by urgency.
See what runs on your servers
See the software, services and certificates on your Windows and Linux servers, and the hardware underneath them. Catch outdated software and expiring certificates early.
Know when something breaks
Monitor every device and the services that run on them. See what is down or degraded, and alert your team when something breaks.
Send the reports your team and customers need
Send scheduled reports to your team or your customers. Cover any mix of inventory, health, security, compliance and changes.
With your own AI agent
Ask for the work, then approve the plan
Your agent looks things up in RealmHelm and drafts the change. You review it and approve it in the browser. The networks in these examples are made up.
Control
Check every change before it runs
Each plan lists the devices, commands and checks, and any rollback steps. Nothing changes on a device until someone approves it in the RealmHelm browser interface.
While a change runs, you can pause, retry or stop it. Where the platform supports it, you can roll back. Steps someone finishes by hand are recorded as done by hand.
Optional
How your AI agent connects
You can do everything on this page in the browser. If your team uses an AI agent, connect it through our MCP server or the rhctl command line.
- Your permissionsThe agent acts as the signed-in user, with the same access.
- Plans, not approvalsIt can look up data and plan changes. Only a person approves them, in the browser.
- No secretsRealmHelm removes passwords and keys when it collects them, so they never reach an AI model.
Deployment
One deployment in Azure for each network you manage
Run RealmHelm in your own Azure tenant, or choose a dedicated deployment that NetPrecedent hosts.
Site agents connect out over HTTPS. You do not need a site VPN or inbound ports.
For MSPs: run a separate deployment for each customer, all in your Azure tenant. Add staff to a deployment’s Operators group to give them access.
Passwords and keys never reach an AI model
RealmHelm removes secrets from configurations when it collects them. They are never sent to an AI model.
Microsoft Entra ID
Admin, Operator and Read-only groups for each deployment.
Azure Key Vault
RealmHelm fetches device credentials from Key Vault for each run.
Appliance protection
Signed updates and a web application firewall.
Supported platforms
Check support for your equipment
Every platform gets monitoring. Backups, changes and firmware upgrades depend on the platform.
| Network platform | Backups | Monitoring | Changes | Firmware |
|---|---|---|---|---|
| Arista EOS | ✓ yes | ✓ yes | ✓ yes | ✓ yes |
| Cisco IOS and IOS XE | ✓ yes | ✓ yes | ✓ yes | ✓ yes |
| Cisco NX-OS | ✓ yes | ✓ yes | ✓ yes | ✓ yes |
| Fortinet FortiOS | ✓ yes | ✓ yes | ✓ yes | ✓ yes |
| Cisco IOS XR | ✓ yes | ✓ yes | – no | – no |
| Dell OS9 | ✓ yes | ✓ yes | – no | – no |
| Cradlepoint, through NCM | – no | ✓ yes | – no | – no |
| Siklu EtherHaul | ✓ yes | ✓ yes | – no | – no |
| Ubiquiti airFiber | ✓ yes | ✓ yes | – no | – no |
Arista EOS
- Backups
- Yes
- Monitoring
- Yes
- Changes
- Yes
- Firmware
- Yes
Cisco IOS and IOS XE
- Backups
- Yes
- Monitoring
- Yes
- Changes
- Yes
- Firmware
- Yes
Cisco NX-OS
- Backups
- Yes
- Monitoring
- Yes
- Changes
- Yes
- Firmware
- Yes
Fortinet FortiOS
- Backups
- Yes
- Monitoring
- Yes
- Changes
- Yes
- Firmware
- Yes
Cisco IOS XR
- Backups
- Yes
- Monitoring
- Yes
- Changes
- No
- Firmware
- No
Dell OS9
- Backups
- Yes
- Monitoring
- Yes
- Changes
- No
- Firmware
- No
Cradlepoint, through NCM
- Backups
- No
- Monitoring
- Yes
- Changes
- No
- Firmware
- No
Siklu EtherHaul
- Backups
- Yes
- Monitoring
- Yes
- Changes
- No
- Firmware
- No
Ubiquiti airFiber
- Backups
- Yes
- Monitoring
- Yes
- Changes
- No
- Firmware
- No
Servers and virtualization: Windows and Linux servers; VMware inventory and captured state through vCenter and its ESXi hosts.
Server controllers: Redfish, including Dell iDRAC, HPE iLO, Supermicro, and Lenovo XClarity.
Cameras and other equipment: Milestone XProtect camera inventory and image checks. Monitoring for devices that answer SNMP or ping.
Inventory sources: PRTG, Active Directory, Milestone XProtect, Cradlepoint NCM, network scans, and CSV imports.
Pricing
Priced per deployment and device
Each deployment has a base subscription. Device charges depend on the types and number of devices.
Buy directly or through Azure Marketplace
Buy directly from NetPrecedent, or ask us to set up an Azure Marketplace private offer.
One agreement for MSPs
Each customer keeps a separate deployment. Ask about one agreement that covers all your customer deployments.
FAQ
Questions
Do I need an AI agent?
No. Your team can do everything in the RealmHelm browser interface. An AI agent is optional.
Which AI agent can I use?
The one you already use. It connects through our MCP server or the rhctl command line, and acts with your permissions.
Can the agent change a device without me?
No. Your agent can read data and plan changes. A change runs only after someone approves it in the RealmHelm browser interface.
What can the agent see?
Inventory, lifecycle dates, configurations and their history, topology, usage, health, vulnerability findings and past changes. It cannot see passwords or keys.
What happens if a step fails?
The run stops at the failed step. You can retry it, skip it with a note, record it as done by hand, or roll back where the platform supports it.
Where is our data kept?
In your RealmHelm deployment in Azure, either in your own tenant or in a dedicated deployment we host. Site agents connect out over HTTPS.
How do MSP staff get access to each customer?
Each customer has its own deployment. Add staff to that deployment’s Operators group.
How is pricing worked out?
A base subscription for each deployment, plus charges based on the types and number of devices. We invoice directly or through an Azure Marketplace private offer.
Talk to NetPrecedent
See RealmHelm in a demo
We’ll walk you through the product and these examples, and talk about setting up RealmHelm for the networks you manage.